Purchases of Original Works of Art
You may purchase Original Works of Art on the Site ARTBOREA.COM . When you purchase such an Original Work of Art through the Site, and through our Services, you are purchasing the work from our platform and not from the author of the work. Prices for Original Works of Art will be as specified on the applicable listing. You acknowledge that prices do not include shipping and handling charges or applicable Taxes, if any, for which you are responsible and which will be separately identified on your receipt. the Site and/or its third party service providers will collect your billing and shipping information and process your payment. We will ship the purchased work to the shipment address given by you. The terms and conditions of the Seller's Art Return Policy apply to any Original Works of Art that you purchase through the Site.
14 day money back guarantee
Online orders without taking any risk: you can withdraw from your order without any reason, or as well as by returning work(s) acquired within two weeks of arrival for a full refund of the purchase price. Shipping charges cannot be refunded. If you return the works in damaged condition, you will be required to provide compensation of equivalent worth. Regarding mountings and frames any scratches, spots and breaks have to be considered a total loss. For the sake of protection, the artworks should only be returned in the original packaging they were sent in, using all the protective materials. Please call us beforehand and completely fill out the return slip included in the shipment. In the case of incorrect delivery, the Seller covers shipping and insurance, in all other cases the customer assumes these costs.
The platform delivers you an authenticity certificate signed. In case of a return of the artwork by the customer, the authenticity certificate has also to be sent to the platform. The customer will only be reimbursed when this certificate has also be returned by the customer.
Your order is accepted if and when goods are shipped. A confirmation Email or online payment proceeding can't be construed as an order confirmation. The Seller is free to cancel an order without any reason and to refund a payment made.
All orders are fulfilled and shipped from Luxembourg, sometimes from other countries in Europe. Customers must inspect delivered goods immediately after receipt before signing confirmation of delivery from shipper. Should the delivered goods be obviously damaged and the damages discovered only after signing of receipt, customers have a period of 5 days to report the damage. If customers neglect to report damaged goods within this period, the right to return or exchange the purchased items is no longer valid. All orders to be governed by and construed in accordance with the laws of Luxembourg. Sole Place of jurisdiction is Luxembourg.
The Seller, through the Site, is committed to developing long-lasting relationships based on trust. In furtherance of this goal, the Seller does and will do everything in its power to ensure that your right to privacy is maintained and protected.
Information we collect
The Seller through the Site or our third party service providers may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.
The data we collect is information that identifies you personally, such as:
· Your name
· E-mail address
· Postal address
· Telephone and telefax numbers
Any requests to access a copy of your personal data, to update part of your personal data or simply revoke and delete all data associated to your account can be addressed by email at firstname.lastname@example.org. Please allow 2-3 business days to proceed with your requests.
What are Cookies?
A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by the Site to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by the Site to store whether, for example, you want your password remembered or not, and other information. Cookies used on the Site do not contain personally identifiable information.
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
How we use this information
The Seller may use the personally identifiable information collected by the Site to contact customers regarding products and services offered by the Site and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. The Seller will not in any way share this information with a third party either for free or by selling it, unless you specifically authorize such disclosures.
Disclosure of Information
The Seller may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case the Site is sold, the information collected from users may be transferred to the new owners.
Special Offers and Promotions
Our customers and users will receive monthly an update with new arrivals or events in the gallery or updates about the artists they are interested in. The users can cancel this newsletter at each moment. Customers will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, the Seller gives them the opportunity to opt-out from receiving these types of communications.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena or other legal process served on ARTBOREA.COM
ARTBOREA disclaims any responsibility for misrepresentation and such due to typological errors.
Maintenance of Information
The information provided to the Seller is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by the Seller. We employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to the Seller.
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.